Privacy Policy for Dune Drive Rentals

Dune Drive Rentals is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you use our services for luxury car rental, including BMW car rental, sports car rental, luxury vehicle hire, exotic car experiences, and chauffeur services. This policy applies to our online platform and all related services.

Information We Collect

We collect various types of information in connection with the services we provide.

• Personal Identification Information: This includes your name, email address, phone number, physical address, date of birth, driver's license details (including issue and expiry dates), and payment information (such as credit card details, which are processed securely by third-party payment processors). We need this information to process your rental bookings and comply with legal requirements.
• Vehicle Rental Information: Details regarding your rental preferences, such as vehicle type (e.g., specific BMW model, sports car), rental dates, pick-up and drop-off locations, and any additional services requested (e.g., chauffeur service, additional drivers).
• Communication Data: Information you provide when you communicate with us, such as inquiries through our website forms, emails, or phone calls.
• Usage Data: Information about how you access and use our online platform, including your IP address, browser type, operating system, referral sources, pages viewed, and the duration of your visit. This helps us improve our website and services.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the collected information for various purposes, primarily to provide and improve our luxury car rental services.

• To Provide and Maintain Our Services: This includes processing your rental bookings, arranging vehicle delivery and collection, and providing chauffeur services.
• To Manage Your Account: Creating and managing your customer account, including processing payments and providing customer support.
• To Communicate With You: Sending booking confirmations, updates about your rental, promotional offers (if you have opted-in), and responding to your inquiries.
• For Legal and Safety Reasons: Complying with legal obligations, resolving disputes, enforcing our agreements, and preventing fraudulent activities.
• To Improve Our Services: Analyzing usage patterns and feedback to enhance our website, services, and customer experience.

Sharing Your Information

We may share your personal information with third parties only in specific circumstances:

• Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., payment processors, vehicle maintenance partners, chauffeur service providers for specific routes). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Data Security

The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights (GDPR)

As a user within the European Economic Area (EEA) and the UK, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Dune Drive Rentals relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details below.

Retention of Data

Dune Drive Rentals will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Mail: Dune Drive Rentals, unnamed road, UK, Ireland